Contact Us
We'd love to hear from you. Questions, orders, or just wanting to talk music — reach out anytime.
Location
Sydney, Australia
Online store only — no walk-in shopfront.
Business Hours
Mon–Fri: 9am – 5pm AEST
Emails outside hours answered next business day.
Get in Touch
Whether you have a question about a product, need help with an order, or want to enquire about wholesale — we're here to help. Email is the fastest way to reach us.
Email sales@maro.com.auCommon Topics
Order Status
Check your email for tracking info, or email us with your order number.
Returns & Exchanges
See our shipping & returns policy for details on how to return or exchange an item.
View policy →Product Questions
Need help choosing the right instrument size or setup? We're happy to advise.
Wholesale Enquiries
Schools and music programs — email us for bulk pricing on student instruments.
Wholesale & Trade info →